Cancellation & Refund Policy

Prices and Payment

  • All program costs are in USD.
  • Philotimo Med Abroad reserves the right to adjust prices based on exchange rates or service costs.
  • Once you’ve paid your deposit, the price is locked in.
  • Any price changes before deposit payment will be communicated with an updated invoice.

Deposit and Program Costs

Non-Refundable Deposit: A $500 deposit is required upon registration and is non-refundable.
The remaining of your internship fees (less your initial US$500 deposit payment)
Our fees are transparent with no other hidden fees or extra charges

Transfer of Deposit/Application Fee

One-Time Transfer: If you withdraw, you may transfer your deposit/application fee to another Philotimo program within one year. Only one transfer is allowed, and the request must be in writing to your Program Advisor and Admissions.

Deposits cannot be transferred without written notice.

How to Cancel or Withdraw

Notification Process: To cancel, email both your Program Coordinator and Admissions. Informing only your academic advisor, program director, or professor will not complete the process.

Grace Period for Late Approvals

One-Week Grace Period: If approved within 90 days of your program’s start date, you can withdraw within one week without additional penalties. (Deposit and application fee are still non-refundable.) After Grace Period: The standard cancellation policy applies.

Dismissal Policy

  • Non-Refundable Dismissals: No refunds for dismissals due to misconduct, violations of Philotimo’s Student Conduct Code, host institution rules, local laws, or drug/alcohol issues.
  • Refund Requests: These will be reviewed by the Executive Director but do not cover airfare or other personal expenses.

Program Changes and Cancellations

Philotimo Cancellations/Changes: Philotimo may adjust or cancel programs if necessary for safety or logistical reasons. Students who withdrew prior to an official cancellation will not receive a deposit refund.

Medical Withdrawals

  • Eligibility: Available for serious medical issues affecting you or an immediate family member.
  • Request Process: Submit a written request with a physician’s note to the Executive Director, Program Coordinator, and Admissions.
  • Refunds:
    • Before Program Start: Deposit may be refundable.
    • Up to 50% Refund: For withdrawals before the fellowship starts.
    • Up to 15% Refund: For withdrawals after the program starts.
  • Non-Covered Costs: Refunds do not include accommodations, meals, local transportation, or excursions.

Class Action and Dispute Resolution Policy

Binding Individual Arbitration and Class Action Waiver
All disputes between you and Philotimo Med Abroad, except those eligible for small claims court, must be resolved through individual binding arbitration. This agreement includes a class action waiver, which means disputes cannot be resolved as a class action. Please review this provision carefully as it impacts your rights.

Dispute Definition and Arbitration Scope
“Dispute” includes any claim or controversy based on past, present, or future events related to our services or this contract, including contract interpretation, enforceability, and formation. Arbitration covers disputes concerning Philotimo Med Abroad, its affiliates, and any claim that a part of this Agreement is void or voidable. You and Philotimo agree to resolve all disputes individually and waive any right to participate in a class or representative action.

Class Action Limitation
Neither party may seek to have a dispute heard as a class action or in any other representative capacity without prior written consent. If this class action waiver is found unenforceable, disputes will be resolved in court rather than arbitration.

Small Claims Court Option
If jurisdictional requirements are met, either party may choose to resolve a dispute in small claims court rather than arbitration. This election must be made before any arbitration demand is filed. If selected, arbitration will close, and the dispute will proceed in small claims court with no arbitration fees required.

Informal Dispute Resolution
To avoid formal dispute resolution costs, we agree to attempt to resolve disputes informally. For eligible disputes, the party raising the issue must send a detailed notice including their name, contact information, and the relief sought. Both parties will work to resolve the issue through a meet-and-confer conference, conducted in person or virtually, within 60 days of the notice. Legal counsel may join the conference, but individual participation is required.

Arbitration Process and Rules
If informal resolution or small claims court does not resolve the dispute, binding arbitration will apply, governed by the Federal Arbitration Act. ADR Services, Inc. will administer arbitration (alternatively, National Arbitration and Mediation, if unavailable). Arbitration can be conducted in person, by phone, online, or by document submission, typically in New Jersey or Athens, Greece. The arbitrator may issue individual awards, including damages or injunctive relief.

Arbitration Costs and Fees
If Philotimo initiates arbitration, we cover all associated fees. If you initiate arbitration, you will pay the non-refundable initial filing fee and applicable fees as outlined by ADR Services.

Settlement Offers and Judgment Offers
Ten days before the arbitration hearing, either party may propose a settlement. If accepted, it is presented to the arbitrator for judgment; if declined and a less favorable award is issued, the declining party covers all arbitration costs from the time of the offer.

Legal Consultation
For questions regarding these provisions, we encourage you to consult with an attorney. Thank you for understanding the importance of clear procedures for addressing disputes.